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Organizations are nether changeless unit to modernize their estate. Legacy infrastructure, manual processes, and expanding information volumes successful silos marque it harder to present the performance, security, and agility that today’s concern scenery demands to support gait with the competitory pressures.
Continue speechmaking to larn astir however 3 organizations—Thomson Reuters, Hexure, and CallRevu—each jumpstarted their translation with migration of their on-premises workloads to Microsoft Azure. As a result, organizations were capable to improve operational ratio and accelerate AI-powered innovation. Their stories uncover however afloat managed platform-as-a-service solutions like Microsoft Azure SQL Managed Instance helps organizations determination from bequest constraints to a scalable and unafraid AI-ready instauration acceptable to powerfulness aboriginal possibilities.
Modernization astatine scale: Thomson Reuters
For Thomson Reuters, 1 of the world’s astir trusted providers of taxation and accounting solutions, modernization was little of an option and much of a necessity. Supporting over 7,000 firms and 70,000 users during the highest of taxation play required an infrastructure that was some robust and scalable. The institution antecedently hosted much than 18,000 databases and implicit 500 terabytes of information connected third-party servers, an attack that came with high costs, operational complexity, and challenges scaling to conscionable seasonal demand.
By migrating this monolithic property into Azure SQL Managed Instance from different unreality hosting environment, Thomson Reuters achieved modernization astatine scale. With programs similar Microsoft Azure Migrate to enactment each measurement of the migration journey, and automation tools similar PowerShell and Azure Resource Manager templates, they were capable to streamline deployments and support show portion minimizing disruptions. Azure’s afloat managed level allowed Thomson Reuters to streamline database medication and automated cardinal tasks similar backups and updates. As a result, their teams could absorption connected delivering worth to customers alternatively than managing infrastructure. Azure Virtual Desktop together with Windows 11 facilitated entree to taxation mentation applications, reducing complexity and costs.
The benefits were contiguous and significant. Thomson Reuters gained:
- Consistent show during seasonal peaks.
- Improved resiliency.
- Reduced enactment overhead.
- Optimized costs crossed licensing and infrastructure.
Thomson Reuters present has a instauration for continued maturation and the flexibility to standard its services arsenic request requires.
Operational efficiency and performance: Hexure
While Thomson Reuters’ communicative highlights scale, Hexure’s migration shows the operational ratio gains that travel from moving to a afloat managed level with Azure SQL Managed Instance and Microsoft Azure App Service. Hexure provides integer solutions for security and fiscal services companies—managing delicate lawsuit accusation crossed galore databases and applications.
The institution faced challenges with aging infrastructure that slowed down captious processes and demanded dense manual intervention. Provisioning caller lawsuit instances, managing backups, and handling failovers was time-intensive. Processing delays made it harder to service clients with the velocity and reliability customers expect.
Migrating to Azure SQL Managed Instance changed that equation. Hexure cut processing times by up to 97%, transforming overnight batch jobs into near-instant operations. Migration times were reduced by much than 80% thanks to built-in compatibility and automation. With Microsoft Azure Key Vault, Hexure could amended manage cybersecurity and extortion of their data. Features similar point-in-time restore, automated backups, and geo-replication not lone boosted resilience but besides ensured compliance with manufacture regulations.
Equally important, the determination allowed Hexure to:
- Onboard caller customers successful minutes versus hours.
- Deliver faster shipping cycles for features and level improvements.
- Reduce absorption of infrastructure—including servers.
With migration, Hexure could present absorption connected innovation and lawsuit service. For an manufacture wherever spot and responsiveness are critical, this operational leap guardant straight translates into stronger lawsuit relationships.
Innovation with AI and insights: CallRevu
CallRevu’s story illustrates the adjacent frontier: innovation. CallRevu helps automotive dealerships amended pb conversion, follow-up, and lawsuit acquisition by analyzing telephone calls crossed much than 5,000 locations. Handling this measurement of conversational information requires not lone precocious analytics, but scalable platform.
With a afloat managed solution built connected Azure SQL Managed Instance, Microsoft Azure Kubernetes Service unneurotic with Microsoft Azure AI services, CallRevu created a level that goes beyond storing and managing data. It ensures reliable, scalable show for telephone information and transcriptions, portion services similar Microsoft Azure OpenAI for real-time summaries and insights. This integration allows CallRevu to aboveground actionable insights successful existent time—helping dealerships link selling to results, amended cause performance, and ultimately drive more sales.
The institution also benefits from the operational simplicity that Azure SQL Managed Instance delivers. By migrating from their on-premises SQL Server environment, they were capable to benefit from automated backups, scaling, and monitoring to reduce administrative overhead, portion built-in information helps support delicate lawsuit interactions. Data is mirrored successful Microsoft Fabric allowing Power BI dashboards to make real-time insights. With a beardown and agile information instauration successful place, CallRevu tin absorption connected innovating faster—bringing AI-powered capabilities to an manufacture wherever lawsuit engagement is simply a captious differentiator while also:
- Increasing lawsuit satisfaction by 10%.
- Saving USD500,000 annually successful labour costs.
- Increasing pb conversion by 15%.
Take the adjacent measurement successful your translation journey
Modernization is not a one-time project—it’s a travel that is antithetic for each organization. For immoderate organizations, the archetypal measurement is simply migrating disconnected bequest servers. For others, it’s about rethinking however operations tin tally much efficiently. And for many, it’s about leveraging cloud and AI to make wholly caller opportunities.
The experiences of Thomson Reuters, Hexure, and CallRevu highlight however migration to a platform-as-a-service anchored connected database solutions similar Azure SQL Managed Instance supports each signifier of that journey. By providing a managed, secure, and scalable unreality platform, backed by the tools and programs, organizations tin migrate with confidence, operate more efficiently, and innovate faster.
Ready to get started? Here are immoderate escaped tools you tin commencement trying today:
- Try Azure SQL Managed Instance escaped today.
- Learn however Azure Migrate tin assistance you get started.
Join Microsoft astatine PASS Data Community Summit 2025 to proceed your learning travel and however Azure is making it easier than ever to commencement your translation journey. Learn much connected our sponsorship and presence.
